Customer Communications Management for Banking, Financial Services and Insurance (BFSI)

Banking, Financial Services and Insurance (BFSI)

Banking, Financial Services and Insurance (BFSI)

Animal Colony Management System

The Customer Communication Management (CCM) enables Financial Services and Insurance customers to generate documents, forms, statements, marketing campaigns, service messages to their customers in an effective way.More and more companies are investing to improve their Customer Experience (CX) for customer retention and revenue growth.

It clearly demonstrated that the companies who are engaging customers in a better way with various digital experience (DX) methods are able to retain customers and add more customers. The changing market conditions, business challenges and ever-changing regulatory compliances require an efficient & flexible system that can quickly adopts the changes quickly. The CCM solutions such as OpenText Exstream can fulfil these requirements and offers the scalability when the business volume increases and expands with additional products and services.


AdventSys’s Customer Communication Management (CCM) solution offerings can help Banks & Insurance companies to transform their customer communications strategy to deliver ultra-personalized and on-demand, omni-channel communications to their customer. Our CCM practice has the expertise to develop various customer engagement solutions.

We helped our banking & insurance customers to establish omni-communication channel (Print, E-mail, and SMS) for effective customer engagement. We have developed statements and other letter communications mechanisms for the banks & insurance companies.

Banking, Financial Services and Insurance (BFSI)


Customer Success Stories

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Ultra personalised Communication for an insurance company

Modernize existing documents, letters and templates to CCM platform which will be scalable and flexible to meet the changing business needs.

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Digital Services to a leading bank with OpenText Exstream

A fastest growing bank has chosen AdventSys as their partner to implement bank statement generation through OpenText Exstream CCM .

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Bundled Communication solution for a Credit Card issuer

A fast-growing bank wants to replace a current credit statement generation applications with OpenText Exstream CCM solution.

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CCM Legacy Modernization

Award-winning insurance company in New York provides first-class insurance for home, auto, and business via local, trusted and independent agents decided to optimize their customer.

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Banking, Financial Services and Insurance (BFSI)

Animal Colony Management System

With our understanding in the BFSI industry and expertise in technologies, we provide enterprise platform development & support to our customers. Our team with varied technical skill sets can offer an end-to-end platform support and application development to meet your IT goals. We also help our customers to design and implement digital transformation strategies which help scustomer retention and growth. Read our customer success stories and understand how we can support your business.

Also read about various offerings we provide in the digital services area.

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Customer Success Stories

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LOS - Loan Origination System

A leading US based mortgage home loan provider who provides the loan-processing platform to loan advisors, associate partner companies.

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B2C Portal for Housing Finance

A leading mortgage home loan provider who provides loan processing platform to create Business to Customer portal (B2C).

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